Data Services

Your data should drive decisions, prove impact, and fuel your mission — but getting there takes more than software. Our experienced consultants partner with you to create a complete data strategy built around the technical and human factors that make nonprofit data actually work. We combine hands-on consulting, custom database development, capacity building, and a collaborative peer network to grow your data maturity over time. Grounded in a Data Justice framework co-created with our members, we help you collect, use, and share data in ways that center participant dignity, privacy, and community accountability.

Are MACC Data Services right for you?

Our Data Services are a good fit if you are a human services nonprofit working in partnership with your community to build a world where everyone thrives in strong, healthy, vibrant equitable communities. We’ll be a great match if you’re looking for data infrastructure that proves your impact, drives learning, and honors the dignity of the communities you serve.

Stronger Together Through Shared Learning

You believe the best data solutions are built together through collective problem solving, shared learning, and the power of working alongside values-aligned organizations committed to using data equitably.

Great Data is Built Together

Your leaders and data staff are engaged and treat your MACC Data team as an extension of your own staff, sharing information, building skills, and showing up as partners.

Shared tools power shared services

You’re excited to work within a powerful shared client management platform because shared data services require common infrastructure.

The Data Infrastructure Your Mission Deserves

Our consultants approach nonprofit data holistically, working alongside your team customizing your database, building your capacity, and using a train-the-trainer approach that grows lasting data skills inside your organization. We make sure your data works for you and your community, not the other way around!

Let’s start a conversation

  • Strategic consulting that transforms how you collect, use, and act on your data
  • Powerful case management and outcome-tracking software built for human services nonprofits
  • Custom software solutions that fit your programs and clients
  • Real-time insight into program performance and participant outcomes
  • Reporting that proves impact to funders and drives smarter program decisions
  • Capacity building that grows alongside your team’s data skills
  • A curated and supportive community of peers to lean on and learn from
  • A justice driven approach to data that honors your community’s dignity and privacy

We joined MACC when we decided it was finally time to transition from paper files to a client database. We quickly learned how much more MACC is than just an administrative services provider (although those are important, and we love the Data Services team). The learning opportunities, the advocacy, and the shared solution-finding really demonstrate how much more powerful we are when we collaborate. I’m always excited to see what the next MACC Zooms In or podcast is going to be, because it inevitably will be just what I need at that moment.

Katherine Meerse, Executive Director, Avenues for Youth

Nonprofit Data Management, Consulting, and Capacity Building

When you join MACC, you’re not just getting a database, you’re tapping into a shared team of experts with deep experience implementing, customizing, and troubleshooting nonprofit data systems across dozens of diverse organizations. Every complex migration, every impossible funder report, every time the system got in the way of the mission — we’ve been there, learned from it, and built that knowledge into how we serve every member. We meet you where you are and grow with you.

Industry-Leading Software

Built flexibly for the full complexity of your nonprofit programs

  • Full implementation and customization: a powerful purpose-database to match your program and reporting needs
  • Flexible building block architecture:  gives you a head start building solutions for case management, basic needs, housing, employment, survivor services, and more
  • Advanced reporting capabilities: for compliance, decision-making, and organizational learning
  • User-friendly interface: designed to facilitate real-world work

Custom Development

A dedicated team of consultants who understand your work and build your system around it

  • Data justice principles at the core: collecting only what’s needed, centering the dignity of the communities being served, and ensuring data is used to benefit the people who provided it.
  • Data strategy and governance consulting: decision-making support from a dedicated consultant that works along-side your team and deeply understands your work
  • Reporting and data management assistance: so you can confidently make program decisions and show your impact
  • Funder reporting support: specialized guidance to help your team meet increasingly complex funder reporting requirements

Capacity Building

A train-the-trainer model that builds lasting skills on your team

  • Ongoing learning and development: designed to grow the data reporting and analysis capacity of your organization
  • Professional development for your data staff: equip your team to manage, train, and lead on data for the long term
  • Data Justice Leadership: helping your team embed Data Justice principles in their work and growing our collective skills through a shared learning model co-led and developed by our members

The MACC Data Network

The one-of-a-kind peer community your team needs, and will never want to leave

  • A monthly peer network: equal parts support group, workshop, and training resource where your team is never navigating data challenges alone
  • Shared learning and collective problem solving: members learn skills together, share best practices, troubleshoot challenges, and develop tools, strengthening our community of nonprofit data professionals
  • The Data Justice Collaborative: a monthly gathering to discuss challenges, share wins, and advocate for a more just nonprofit data ecosystem

Staff Contact

Are you a current MACC member with questions about your Data Services? Reach out to Adam directly! They’re your go-to person and here to help!

Adam Cowing

Vice President of Data Services

Related Resources

Check out these great Data focused resources from our network learning opportunities, podcast episodes, conversations, tools and more!

And find tons more helpful resources on a wide range of nonprofit topics on our resource hub!

Check out the Resource Hub

AI For Nonprofits Resource Hub

This resource hub from nten is designed to be a central repository for nonprofit staff, offering a wide range of materials. You can share everything here with your team and board, and we’ll keep expanding the hub based on your needs and feedback. While AI isn’t new, the surge in consumer-ready products now marketed to nonprofits brings both fresh opportunities and obstacles.

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State of Nonprofit AI Adoption and Governance

The State of Nonprofit AI, produced by NTEN and The Bridgespan Group, was developed to measure the sector’s approach to AI on its own terms. The report is relevant for anyone shaping how their organization approaches AI — executive directors and boards weighing where to invest, staff advocating for clearer guidance, funders deciding where support is most needed, and researchers tracking how the sector is adapting in real time.

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What Is Responsible AI? A Guide for Nonprofit Leaders

AI is transforming the nonprofit sector, helping organizations work smarter, scale faster, and deepen relationships with donors and communities. 2025 research from the Blackbaud Institute reveals a striking paradox. While 80% of fundraisers use AI tools daily, 96% still have concerns, especially around misinformation and data privacy. And only 14% of organizations have a formal AI policy in place.

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